FAQs

1. What sizes do your scrubs come in?

Our scrubs are available in a wide range of sizes to ensure a perfect fit for everyone. Please refer to our size chart on each product page for detailed measurements.

2. What materials are your scrubs made from?

Our scrubs are crafted using high-quality, breathable, and durable fabrics that are designed for all-day comfort and easy maintenance. Specific fabric details are listed on each product page.

3. How do I care for my scrubs?

Our scrubs are machine washable. We recommend washing them in cold water with similar colors and tumble-drying on low heat for the best results. Avoid using bleach to maintain their vibrant colors.

4. Do you offer customizations or embroidery?

Yes, we offer embroidery services for names, initials, or logos on select scrub sets. Contact our customer service team to learn more about customization options.

5. What is your shipping policy?

We offer shipping worldwide, with delivery typically taking 12-15 business days. You’ll receive a tracking number once your order is shipped so you can follow its journey.

6. Can I exchange or return my scrubs?

Yes, we offer hassle-free returns and exchanges within 30 days of purchase. Items must be in their original condition with tags attached. Custom or embroidered items cannot be returned or exchanged.

7. Do you offer discounts for bulk orders or group purchases?

Yes, we provide discounts for bulk or group orders. Please contact us directly for a custom quote and further details.

8. Are your scrubs unisex?

Some of our designs are unisex, while others are tailored specifically for men or women. Each product page specifies the intended fit.

9. How often do you release new collections?

We’re committed to keeping our designs fresh and exciting! New collections and limited-edition releases are typically launched seasonally, so stay tuned to our website and social media for updates.

10. How do I choose the right scrub set for me?

Consider your daily work environment, preferred fit, and color preferences. Our product pages provide detailed descriptions and customer reviews to help guide your decision.

11. What makes your scrubs unique?

Our scrubs combine modern design with practicality, offering styles that are as functional as they are fashionable. From innovative pocket designs to seasonal colors, we focus on meeting your needs in every detail.

12. Do you offer gift cards?

Yes, we offer digital gift cards in various denominations. They’re perfect for gifting colleagues, friends, or loved ones in the medical field.

13. Where can I find your latest offers or promotions?

Subscribe to our newsletter and follow us on social media to stay updated on our latest deals, promotions, and new arrivals.

14. How can I contact customer support?

You can reach our friendly customer support team via email at info@soloscrubs.co.za or through the contact form on our website. We strive to respond to all inquiries within 24 hours.